Opis
Tytuł: Benchmarking for People Managers. A Competency Approach
Autor: John Bramham
Wydawnictwo: Institute of Personnel and Development
Rok wydania: 1999
Seria: Developing Practice
Liczba stron: 231
Okładka: Miękka
Stan: Bardzo dobry- / wyblakły grzbiet, porysowana okładka, lekko przybrudzony blok, podkreślenie ołówkiem na 1. stronie
Benchmarking is all about willingness to learn from others. It means comparing yourself with the major players, determining 'best practice' and setting targets for performance. While it can focus on corporate strategies and lead to re-engineering, similar techniques are equally applicable to shift rotas and absence rates. In this powerful new book, the acclaimed author of Practical Manpower Planning and Human Resource Planning offers people managers concrete practical help with, setting up teams and gaining management support, highlighting your organization's essential processes and performance drivers, deciding what to benchmark and how deep you need to go, using simple ratios to pinpoint your position and track progress, starting with pilot projects and bringing in consultants, finding the best sources of information, networking and gathering data, overcoming common benchmarking problems, adopting these methods within HR departments.
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